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Nov 22, 2024

The AI revolution is developing like most previous disrupting technology trends, with everyone in a scramble to use it more than their competitors. And just like previous cycles, many are making grave mistakes. Tricking your customers into thinking a computer is actually you, the one they trust will destroy your sales and relevance when they find out.

 

Highlights

  • Misconceptions and recess appointments.
  • Embracing unemotional, fact-based dialogue.
  • The significance of recess appointments throughout history.
  • Women’s intuition and male risk-taking instincts.
  • The role of human instinct in facing new technology threats.
  • The ethical dilemma of AI and maintaining customer trust.
  • AI’s threat if indistinguishable from humans.
  • Outsourcing risks to personal and professional reputation.
  • The importance of maintaining involvement in customer relationships.

 

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